WALK-IN INTERVIEW THIS SATURDAY

WALK-IN INTERVIEW THIS SATURDAY

 

Patient Service Associate (Public Healthcare Sector)

Salary Up to $3,500 per month
Location: West Region (Bukit Batok and multiple clinic locations available)

Employment Type: Contract Position with Opportunity for Permanent Conversion
Working Days: 5.25 Days per Week (No Sunday)
Working Hours (Staggered Office Hours):

• 7:30 AM – 4:00 PM
• 8:00 AM – 5:30 PM
• 8:30 AM – 6:00 PM
• 9:00 AM – 6:00 PM

 

Salary, Compensation and Benefits
The selected candidate will receive a competitive salary package along with attractive bonuses and long-term career stability within Singapore’s public healthcare sector.

 

• Monthly Salary Range: $2,200 – $3,000
• Annual Wage Supplement (AWS – 13th Month Bonus)
• Variable Bonus based on performance, up to 4 months
• Opportunity for conversion to permanent employment
• Structured onboarding and training programme provided
• Exposure to a professional and well-established healthcare environment
• Opportunities for career advancement and internal mobility
• Stable employment in a reputable public healthcare institution
• Work environment with standardized

procedures and strong team support

Overview of the Role
The Patient Service Associate plays a critical role as a frontline representative within the healthcare institution. This position is responsible for ensuring that patients receive efficient, professional, and compassionate service throughout their visit. The role requires a balance of administrative responsibilities and basic clinical support functions.

 

As the first point of contact, the Patient Service Associate is expected to uphold service excellence standards while ensuring smooth coordination between patients and healthcare professionals. The position is well-suited for individuals who are detail-oriented, organized, and possess a strong interest in contributing to the healthcare sector.

 

 

No prior experience in patient care is required, as comprehensive training will be provided to equip successful candidates with the necessary knowledge and skills.

 

Key Responsibilities and Duties
Patient Registration and Front Desk Operations

• Manage patient registration processes accurately and efficiently

• Verify personal information and ensure proper documentation

• Schedule and manage appointments, including rescheduling and cancellations

• Process referrals and coordinate follow-up visits

• Handle billing and payment collection using approved systems

• Maintain confidentiality and data accuracy at all times

Patient Interaction and Customer Service

• Serve as the primary point of contact for patient enquiries

• Provide clear and accurate information regarding clinic services and procedures

• Guide patients through the clinic flow to ensure a smooth experience

• Assist patients with the use of self-service kiosks and mobile healthcare applications

• Educate patients on healthcare initiatives such as Healthier SG and self-care practices

Administrative and Coordination Duties
• Perform data entry and maintain accurate records in the system

• Prepare and organize documentation for daily operations

• Coordinate with doctors, nurses, and allied healthcare staff

• Liaise with vendors and external parties for programme-related activities

• Support logistics planning for healthcare programmes and events

Basic Clinical Support
• Conduct simple health screenings, including blood pressure, height, and weight

measurements
• Ensure equipment used for screening is properly maintained and ready for use

• Assist healthcare staff in preparing patients for basic procedures when required

Communication and Follow-Up
• Handle incoming calls and respond to patient enquiries in a professional manner

• Conduct follow-up calls for appointment

reminders and patient updates
• Provide timely and accurate communication to ensure patient satisfaction

General Operational Support
• Assist in maintaining cleanliness and organization of the work area

• Support daily clinic operations to ensure efficiency and compliance

• Adhere to all healthcare policies, procedures, and regulatory requirements

• Contribute to a positive team environment and collaborative work culture

Requirements and Qualifications
Basic Requirements

• No prior experience in healthcare or patient service required

• Minimum basic educational qualifications

• Ability to communicate in English at a functional level

• Basic computer literacy, including data entry and use of simple systems

• Willingness to work in a healthcare

environment with patient interaction
Preferred Attributes

• Strong interpersonal and communication skills

• Service-oriented mindset with a professional attitude

• Ability to multitask and manage time effectively

• Attention to detail and accuracy in administrative work

• Willingness to learn and adapt to new processes

• Ability to work both independently and as part of a team

Training and Development
Successful candidates will undergo structured on-the-job training designed to provide a comprehensive understanding of clinic operations, patient handling procedures, and administrative systems. The training programme will cover:

 

• Patient service and communication standards
• Clinic workflow and operational procedures
• Use of healthcare systems and applications
• Basic clinical screening techniques
• Data protection and confidentiality practices
Continuous learning opportunities may be provided to support career growth within the organization.

 

Career Progression Opportunities
This role provides a strong foundation for individuals interested in building a long-term career in the healthcare sector. High-performing employees may have opportunities to:

• Transition into permanent roles

• Take on senior administrative or supervisory positions

• Move into specialized healthcare support roles

• Participate in internal development programmes

Application Process
Interested applicants are encouraged to apply as soon as possible due to limited interview slots. Immediate interviews are available for shortlisted candidates.

For faster response:

Send a WhatsApp message with the text “PSA” to:

Martin
Contact Number: 6990 0476
Alternatively, applicants may submit their resume in Microsoft Word format via email for consideration.

 

Important Information
• Only shortlisted candidates will be notified
• All applications will be treated with strict confidentiality
• By submitting your application, you consent to the collection, use, and disclosure of your personal data for recruitment and administrative purposes in accordance with company policies
Conclusion

 

This is an excellent opportunity for individuals seeking stable employment in Singapore’s public healthcare sector. The role offers competitive compensation, structured training, and long-term career potential in a meaningful and impactful industry.

 

• Candidates who are motivated, responsible, and passionate about providing quality service are strongly encouraged to apply and attend the walk-in interview this Saturday.